Using quotes seems straightforward until you actually try integrating them into news writing. Here is what trips people up.
Quoting Complete Sentences When You Need Fragments
You do not need to quote everything someone said word-for-word. The mayor said he was very concerned about the budget becomes The mayor expressed concern about the budget. Save full quotes for when someone says something in a way you could not paraphrase better.
Starting Paragraphs with Orphan Quotes
A quote floating at the start of a paragraph without context confuses readers. Who said this? Why does it matter? Always introduce quotes with enough information that they make sense immediately.
Using Quotes to State Basic Facts
The meeting started at 6 p.m. does not need quote marks around it just because someone told you. Quotes work for opinions, reactions, and colorful language. Use them for information only you got from that specific source.
Letting Bad Grammar Stand
People speak in fragments and false starts. Clean up quotes so they read clearly while keeping the speaker's meaning intact. You are helping them communicate better, not putting words in their mouth.
Stacking Too Many Together
Three quotes in a row without your analysis makes readers work too hard. Alternate between quotes and your own explanation of what is happening.